Ferdie Martinez
UX Manager
Phone:
904-742-7855
Email:
Address:
2345 Anniston Road
Jacksonville, Florida 32246
UX Experience
20+ Years UX experience
About Me
I am a User Experience Professional with 20+ years of superior expertise in leading multi-disciplinary teams through various industries to create innovative customer solutions across diverse range of digital channels.
As a leader it is important to create teams that foster innovation and leadership.
I value collaboration between design teams, business owners, and technology and help culminate the needs of the user with business vision and goals.
I believe every interaction is an opportunity that can be optimized. Interactions with people and technology are experiences that can always be refined. I strive to build innovative design teams and create world class user experiences.
Recent Experience
JUL 2020 - PRESENT
MAY 2019 - JUL 2020
ALLSTATE BENEFITS TRANSFORMATIONAL GROWTH ::
UX CREATIVE MANAGER
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Lead creation and management of the user experience for customer and agent portals. Implement and maintain UX design standards, and accessibilty standards.
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Collaborate with product owners to create user experience accross the company
SKILLSTORM TECHNOLOGY/FLORIDA BLUE :: UX CREATIVE LEAD
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Creation and management of the internal application UI Kit, providing senior UX leadership mentorship, and stewardship of design standards, UX research and design center of excellence.
AUG 2017 - APR 2019
ONE CALL CARE MANAGEMENT :: UX CREATIVE LEAD
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Responsible for all aspects of user experience and software interface design, research and architecture providing wireframes, conceptual diagrams, task flows storyboards, journey maps and personas
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Gain strategic alignment and encourage innovation within and across the organization
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Lead the user-centered design conducting field observations and interviews, surveys, focus groups, exploratory studies, and task analysis
JUL 2020 - test 2
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