Citi Mobile

MOBILE APPLICATION

CITI MOBILE APP
CITI MOBILE APP

PROJECT DETAILS

 

The mobile application enhancement that included improvements in navigation, payments, touch ID, and Apple Watch compatibility.

 

Through extensive analysis in research and testing the improvements were validated by customers before and after the application launch.

Increased customer NPS scores and App Store from
2.0 to 4.2.

PROJECT ROLE

Research and Usability 

MOBILE LOGIN
MOBILE LOGIN
DASHBOARD
DASHBOARD
MOBILE PAYMENTS
MOBILE PAYMENTS
TOUCH ID
TOUCH ID
APPLE WATCH INTEGRATION
APPLE WATCH INTEGRATION