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Citi Mobile
MOBILE APPLICATION
CITI MOBILE APP
PROJECT DETAILS
The mobile application enhancement that included improvements in navigation, payments, touch ID, and Apple Watch compatibility.
Through extensive analysis in research and testing the improvements were validated by customers before and after the application launch.
Increased customer NPS scores and App Store from
2.0 to 4.2.
PROJECT ROLE
Research and Usability
MOBILE LOGIN
DASHBOARD
MOBILE PAYMENTS
TOUCH ID
APPLE WATCH INTEGRATION
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